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Inside Sales Support

Company Name:
Preferred Sands
Company Overview:
Preferred Sands, headquartered in Radnor, PA, is one of North America's largest manufacturers and providers of frac sand for oil and natural gas companies in the hydraulic fracturing industry. Launched in 2007, Preferred Sands is the market's only commercial manufacturer with an available green technology in resin-coated sand. With its innovative product development and reclamation projects, the company is not only committed to the protection of the environment but also the health and safety of the communities it serves. With strategic plant locations in Arizona, Nebraska, Wisconsin and Canada, the company has core competencies in logistic transportation.
Preferred Sands has been named to Inc. 500's prestigious annual list of "Fastest Growing Private Companies in America" (2013) and Deloitte Technology Fast 500(TM) (2013), as well as one of Pennsylvania's "Best Places to Work." The company's innovative RCS product line has also been recognized by the Oil & Gas Awards as the "Environmental Initiative of the Year" for 2013. Additionally, CEO, Michael O'Neill, has been named Ernst & Young's Entrepreneur of the Year in Energy, Cleantech and Natural Resources (2012) and SmartCEO Magazine's CEO of the Year (2012).
Position Overview:
This is an entry-level position that will work out of our corporate headquarters located in Radnor, PA.
Job Responsibilities:
Work with managers to enter sales in the computer system.
Reviews open orders to proactively identify bottlenecks and clear constraints.
Create reports relating to bookings, sales, and shipments on a daily, weekly, and monthly basis for review by department manager.
Communicates past due orders to team and maintains actionable backlog.
May be required to be accessible on late evenings and weekends to process orders that may come in after normal business hours.
Assist in managing joint email box to process shipments is a timely fashion.
Enter truck pickup tickets into system on occasion.
Manage log of shipping ticket entries and prepare and send report daily to logistics and sales team.
Reconcile orders as appropriate to approve invoices.
Management of weekly inventory reconciliations with storage terminals.
Communication with basin managers, order entry team, and contacts at terminals to proactively manage truck ticket entry process and maintain inventory balances.
Qualifications:
Must have 0-3 years of relevant customer service, order entry or sales support experience.
Associate/Bachelor's Degree preferred but not required.
Excellent communication (written and verbal) and interpersonal skills.
Proficient in Microsoft Office Excel.
Experience with Enterprise Resource Planning (ERP) systems is a plus.
Strong attention to detail and organization skills.
Ability to build cross functional relationships.
Proven interest in customer interaction and satisfaction with an ability to establish and maintain appropriate relationships with customers.
Ability to prioritize and simultaneously work on several projects under strict timelines.

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